In many daily situations, it is normal to have different points of view that if not expressed clearly, could result in misunderstandings or arguments. The importance of giving and receiving feedback properly is a crucial skill not only for managers but for all employees at the workplace, irrespective of whether they are dealing with external clients or fellow colleagues. This course will focus on understanding the importance of feedback and introducing proven methods of not only receiving feedback but more importantly on giving feedback in an appropriate and useful way.
- Receiving feedback
- Understanding the message
- Being open to different ideas
- Giving feedback
- The importance of being specific
- Time matters
- Criticize in private, (praise in public)
- Following up
This course is ideal for participants who want to improve and master the skills of giving and receiving feedback. Your learning experience will take place in a relaxed but professional online environment so you will be 100% sure that you will be given individual attention.
A digital certificate of Attendance will be given at the end of the course.
No Special Requirement
Courses will be planned for 2021.
For more information about the
Giving and Receiving Feedback
please contact us on [email protected] or call on 21311326.